Privacy Policy

Effective Date: 4/14/25


At Lighthouse for the Blind of the Palm Beaches (LHPB), we are committed to protecting your privacy and handling your personal information with care and transparency. The services offered at the Lighthouse for the Blind of the Palm Beaches are for people located in Florida. This Privacy Policy outlines your rights and how to exercise them, especially if you're a resident of California or Virginia.


Your Privacy Rights

Depending on where you live, you may be entitled to the following rights:

  • Right to Data Portability
    You can request that we transmit your personal information to another service provider, when technically feasible.
    For California residents only.
  • Right to Request Corrections
    You can ask us to amend any personal information we have about you.
    For residents of California and Virginia.
  • Right to Access and Receive Your Data
    You can receive a copy of your personal information in a portable and usable format.
    For residents of California and Virginia.
  • Right to Limit Use of Sensitive Personal Data
    You can request that we limit how we use or share your sensitive personal information.
    For California residents only.


How to Submit a Request

To exercise any of your rights, please contact us at:

Lighthouse for the Blind of the Palm Beaches
📧 info@lhpb.org
📞 (561) 586-5600
📍 5601 Corporate Way, Suite 210, West Palm Beach, FL 33407
🌐 www.lhpb.org

Once you submit a request, we’ll apply your preferences to your account and across our databases, including any offline records.


Accessibility

We are committed to ensuring that our Website and digital communications are accessible to everyone, including individuals with disabilities. We follow recognized accessibility standards and strive to maintain compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

If you experience any difficulty accessing this Privacy Policy or any part of our Website, we encourage you to contact us so we can provide the information you need in an accessible format.


Assistive Technology Data

We do not collect information about your use of assistive technologies, such as screen readers or magnification tools, unless it is necessary to deliver the functionality of our Website or services. Any such data, if collected, is used solely to improve accessibility and user experience.


Children’s Privacy

Our Website and services are intended for general audiences and are not directed to children under the age of 13. We do not knowingly collect personal information from children without verified parental or guardian consent. If you believe we have collected information from a child under 13, please contact us immediately at info@lhpb.org, and we will take appropriate steps to delete the information.


Verifying Your Identity

To ensure the security of your information, we’ll need to verify your identity before fulfilling your request. Please include the following with your submission:

  • Your full name
  • Your email address

If this information is incomplete, we may be unable to process your request.


Authorized Agents

You may authorize someone to act on your behalf. To verify the agent’s authority, we will require:

  • A valid power of attorney
  • A copy of your government-issued ID
  • A copy of the authorized agent’s government-issued ID

We reserve the right to deny requests if verification cannot be completed.


Response Timeline

We typically respond to requests within 30 to 45 days, based on your location. If additional time is needed, we’ll notify you in writing. If we’re unable to comply with your request due to legal exceptions, we’ll explain why.


Appeals Process

If your request is denied, you can appeal the decision. Please submit your appeal to the contact information above. We’ll review and respond to most appeals within 45 days—and up to 90 days, if necessary.


Fees

There is no charge for your first request. However, we may charge a reasonable fee for additional requests made within a 12-month period.


Links to Other Websites

Our Website may include links to third-party websites. These sites are not operated by us, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies.


Questions?

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us at:

📧 info@lhpb.org
📞 (561) 586-5600
📍 5601 Corporate Way, Suite 210, West Palm Beach, FL 33407